Returns & exchanges policies

We want you to be 100% satisfied with your Nikartdress purchase. If you change your mind for any reason, we'll gladly accept an exchange or return within 30 days of purchase, on any full-priced item.

Please note, shipping charges are not refunded in the case of a return or exchange.

Before you return a product, please make sure that:

the product was purchased in the last 14 days for full-priced items;
the product is in its original packaging;
the product isn't used or damaged;
the product is free from perfume smells or makeup marks;
the swing tag has not been cut or removed from the garment.

Please contact us before you send the product with the reason for return so that we can provide you with the right instructions (this makes sure that we aren't delayed in helping you) by emailing [email protected].

Once we have approved your return in writing, we ask that you return the product with its original packing to the closest return facility to you. Using a tracking option for your parcel is strongly recommended.

We are happy to replace, repair or refund due to a manufacturing fault but not normal ‘wear and tear’. Please follow the care instructions on your Nikartdress. garment to prolong the life of it.

Returns & exchanges

We gladly accept returns, exchanges, and cancellations;
Contact us within: 7 days of delivery;
Ship items back within: 14 days of delivery;
Request a cancellation within: 24 hours of purchase.

The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders.

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please contact us if you have any problems with your order.